Private security hit a pedestrian in Joburg yesterday...

[News]

The CAP Team is aware of a video circulating on social media showing a troubling incident involving one of our security vehicles which occurred on 16 March 2026 in a residential area Glensan.

We are deeply distressed by what has occurred.

Our primary concern is for the wellbeing of the woman involved, and we extend our sincere apologies to her and her family during what is undoubtedly a traumatic time.

Senior CAP executives reached out to the family on the day of the incident and have held several conversations since.

CAP is fully committed to supporting them through this process.

As soon as we became aware of this incident, we immediately instituted an internal investigation.

There is no evidence that the incident was intentional - it resulted purely from human error - but due to the severity, the staff member responsible for the incident has been dismissed.

This is not who we are and this incident falls far short of the standards we uphold.

As an organisation entrusted with protecting lives and communities, we are devastated that a careless act by one of our own has caused harm to someone.

CAP deploys hundreds of officers in vehicles every day, who drive millions of kilometers a year to keep communities all over Johannesburg safe.

We have multiple procedures in place to ensure the safety of our people, our external stakeholders, and any member of the public we encounter.

Following this occurrence, we are conducting a thorough review of all our operational protocols and driver conduct policies to ensure that additional lessons are learnt and that any additional safeguards possible are implemented to prevent an incident of this nature from ever happening again.

We deeply regret this incident and remain committed to crime prevention and protecting our communities.